Shipping policy

At Norqez, we provide clear and transparent shipping information so you know what to expect when placing an order.

Shipping Locations

Norqez currently ships only within the United States.

Order Cutoff Time

Orders placed before 5:00 PM Eastern Time (ET) are considered received the same business day.
Orders placed after 5:00 PM ET, on weekends, or on holidays will be processed the next business day.

Order Processing

Orders are typically processed within 1–3 business days from the order confirmation date. Processing times exclude weekends and holidays.

Shipping Times

After processing, delivery usually takes 4-12 business days, depending on your location within the United States and carrier conditions.

Delivery times are estimates and are not guaranteed. Delays may occur due to weather, carrier issues, or other circumstances outside our control.

Shipping Costs

Shipping costs are clearly displayed at checkout before completing your purchase. Any free shipping offers or promotions will be automatically applied at checkout if available.

Tracking Information

Once your order ships, you will receive a shipping confirmation email with tracking information when available. Tracking updates may take time to appear after shipment.

Incorrect Address

Customers are responsible for providing accurate shipping information at checkout. Norqez is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.